Not all sellers are reliable in today’s market, a few sellers if not all, rely on unfair trade practices to sell fake or inferior quality goods to their customers in order to save costs and increase their profit. The Consumer Protection Act, 1986 was enacted to protect the interests of the consumers and also to provide legal remedies to consumers who feel that they have been forced upon with defective and faulty goods/ services.
Who Can File A Consumer Complaint?
As per section 2 (1) (d) of the Consumer Protection Act, 1986 , A consumer is a person who buys goods or services for consideration which may be partly or fully paid or partly or fully promised or any other person who may consume goods with the approval of buyer and not for manufacturing or resale purpose.
In simple words following are the people who can file a complaint:
- Anyone who paid fully or partially for the goods or service
- Anyone who received goods and service for free by Read more
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